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Sewerage and Water Board of New Orleans
Our mission is to provide safe drinking water to everyone in New Orleans; to remove waste water for safe return to the environment; to drain away storm water; to provide water for fire protection; to provide information about products and services; and to do all of this continuously at a reasonable cost to the community.
Have a question about your account?
Call (504) 529-2837 M-F, 7AM-7PM
or click here to email us.
Report water and sewer leaks
Call (504) 529-2837 anytime, 24/7
or click here to report it online.
NOLA Ready Are You NOLA Ready?
Sign Up for Emergency Alerts
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Customer Portal Experiencing Time Out Errors
Updated 7/8/2025 9:45:03 AM

We are experiencing time out error issues with our Customer Portal. We are working on rectifying this issue and apologize for the inconvenience. 

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Proud to Provide High Quality Drinking Water
Updated 7/2/2025 1:12:53 PM

We're pleased to share our latest drinking water quality report! The report shows SWBNO continues to provide quality drinking water to New Orleans according to federal and state water quality standards.

Learn More

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Finance and Administration ...
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Operations Committee
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JUL
16
Board of Directors
9:00 AM