This page is scheduled to be updated to our new layout shortly. We appreciate your patience and understanding as we work hard to bring you a better online experience.
Sewerage and Water Board of New Orleans
Our mission is to provide safe drinking water to everyone in New Orleans; to remove waste water for safe return to the environment; to drain away storm water; to provide water for fire protection; to provide information about products and services; and to do all of this continuously at a reasonable cost to the community.
Have a question about your account?
Call (504) 529-2837 M-F, 7AM-7PM
or click here to email us.
Report water and sewer leaks
Call (504) 529-2837 anytime, 24/7
or click here to report it online.
NOLA Ready Are You NOLA Ready?
Sign Up for Emergency Alerts
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We’ve upgraded your online account experience!
Updated 11/18/2024 4:18:13 PM

We’ve upgraded your online account experience! Create your new online account today to pay your bill online, sign up for alerts, and more.  

It takes less than five minutes. Just grab your most recent bill and visit https://myaccount.swbno.org  

Have the following information ready:  

  • account number
  • last name or company name (as seen on your bill)
  • service address (property number only) 
  • preferred email

Need assistance? Watch our step-by-step video: https://www.youtube.com/watch?v=3zHqb1Ng-Cg

Had an online account with us before? You'll need to reset your billing preferences, including payment methods, AutoPay, and paperless billing. We did not transfer your information over to protect your data.

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NOV
20
Board of Directors
9:00 AM - View Agenda
DEC
10
Audit Committee
9:00 AM
DEC
11
Finance and Administration ...
9:00 AM