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Sewerage and Water Board of New Orleans
Our mission is to provide safe drinking water to everyone in New Orleans; to remove waste water for safe return to the environment; to drain away storm water; to provide water for fire protection; to provide information about products and services; and to do all of this continuously at a reasonable cost to the community.
Have a question about your account?
Call (504) 529-2837 M-F, 7AM-7PM
or click here to email us.
Report water and sewer leaks
Call (504) 529-2837 anytime, 24/7
or click here to report it online.
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Update on Precautionary Boil Water Advisory for Uptown New Orleans - Advisory canceled
Updated 10/15/2019 11:51:08 AM

The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for residents and businesses in the Uptown  area of New Orleans after bacteriological tests confirmed that water in the area was safe to drink and could be used for personal needs.

Customers who have not used their water supply during this precautionary boil water advisory are advised to flush their internal and external plumbing by running water through their system for several minutes.

Recommendations for Boil-Water Advisories
A boil-water advisory is a public health announcement that the public should boil tap water before drinking it. This document, which will be permanently housed on the Water Facts page, contains information and recommendations for use during boil-water advisories.
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