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Sewerage and Water Board of New Orleans
Our mission is to provide safe drinking water to everyone in New Orleans; to remove waste water for safe return to the environment; to drain away storm water; to provide water for fire protection; to provide information about products and services; and to do all of this continuously at a reasonable cost to the community.
Have a question about your account?
Call (504) 529-2837 M-F, 7AM-7PM
or click here to email us.
Report water and sewer leaks
Call (504) 529-2837 anytime, 24/7
or click here to report it online.
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Bill Pay by Phone Temporarily Unavailable
Updated 5/21/2020 11:32:11 AM

Due to necessary repairs underway at SWBNO headquarters, our call center temporarily cannot accept payments by phone. You can always pay online at:

52-WATER is still available for emergencies and customer service issues, though wait times may be longer.

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Governance Committee
9:00 AM
Finance and Administration ...
9:00 AM
Operations Committee
11:00 AM