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Sewerage and Water Board of New Orleans
Our mission is to provide safe drinking water to everyone in New Orleans; to remove waste water for safe return to the environment; to drain away storm water; to provide water for fire protection; to provide information about products and services; and to do all of this continuously at a reasonable cost to the community.
Have a question about your account?
Call (504) 529-2837 M-F, 7AM-7PM
or click here to email us.
Report water and sewer leaks
Call (504) 529-2837 anytime, 24/7
or click here to report it online.
NOLA Ready Are You NOLA Ready?
Sign Up for Emergency Alerts
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Need to start a no-interest payment plan? Connect with Promise Pay today.
Updated 6/24/2024 3:18:18 PM

SWBNO has now partnered with Promise to provide affordable, flexible, and interest-free payment plans. Enroll in a plan today to help you get current on your SWBNO bill.

Please go to or call Promise at 504-565-2905 to begin the process.

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