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Sewerage and Water Board of New Orleans
Our mission is to provide safe drinking water to everyone in New Orleans; to remove waste water for safe return to the environment; to drain away storm water; to provide water for fire protection; to provide information about products and services; and to do all of this continuously at a reasonable cost to the community.
Have a question about your account?
Call (504) 529-2837 M-F, 7AM-7PM
or click here to email us.
Report water and sewer leaks
Call (504) 529-2837 anytime, 24/7
or click here to report it online.
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Sign Up for Emergency Alerts
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Testing in Progress: Precautionary Boil Water Advisory Issued for Venetian Isles
Updated 7/15/2025 7:19:05 PM

New Orleans, LA - Sewerage & Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), is testing water quality samples, which may take up to 24 hours to achieve results. Until clear test results are back, a precautionary boil water advisory (BWA) remains in effect for parts of Venetian Isles which includes:

  • Venetian Isles 

Water pressures in this area may have fallen below 20 pounds per square inch (psi) while crews were performing routine flushing maintenance activities. Water pressure has been restored above 20 psi. Customers in other areas of the city are not affected and do not need to boil their water.

Read full release here.

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Proud to Provide High Quality Drinking Water
Updated 7/2/2025 1:12:53 PM

We're pleased to share our latest drinking water quality report! The report shows SWBNO continues to provide quality drinking water to New Orleans according to federal and state water quality standards.

Learn More

Recommendations for Boil-Water Advisories
A boil-water advisory is a public health announcement that the public should boil tap water before drinking it. This document, which will be permanently housed on the Water Facts page, contains information and recommendations for use during boil-water advisories.
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