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Sewerage and Water Board of New Orleans
Our mission is to provide safe drinking water to everyone in New Orleans; to remove waste water for safe return to the environment; to drain away storm water; to provide water for fire protection; to provide information about products and services; and to do all of this continuously at a reasonable cost to the community.
Have a question about your account?
Call (504) 529-2837 M-F, 7AM-7PM
or click here to email us.
Report water and sewer leaks
Call (504) 529-2837 anytime, 24/7
or click here to report it online.
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Did you receive a letter about the Cross Connection Control and Backflow Prevention Program?
Updated 3/21/2022 10:29:57 AM

To protect the public drinking water supply from backflow contamination and per Louisiana Department of Health requirements, SWBNO developed a backflow prevention program to find and reduce the number of unprotected cross connections.

For more information, visit our Backflow Prevention Program page.

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