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Sewerage and Water Board of New Orleans
Our mission is to provide safe drinking water to everyone in New Orleans; to remove waste water for safe return to the environment; to drain away storm water; to provide water for fire protection; to provide information about products and services; and to do all of this continuously at a reasonable cost to the community.
Have a question about your account?
Call (504) 529-2837 M-F, 7AM-7PM
or click here to email us.
Report water and sewer leaks
Call (504) 529-2837 anytime, 24/7
or click here to report it online.
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Update: Precautionary Boil Water Advisory Canceled for Uptown New Orleans
Updated 9/30/2023 8:33:34 AM

The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for a limited portion of New Orleans' Uptown area, which included:

  • S. Claiborne Ave from Calhoun St. to Robert St.
  • Robert St. from S. Claiborne Ave. to River 
  • Mississippi River from Robert St. to Exposition Blvd
  • Exposition Blvd. from River to St. Charles Ave.
  • St Charles Ave. from Exposition to Calhoun
  • Calhoun St. from St. Charles to Claiborne Ave.

Full map here: https://www.swbno.org/News/BoilWater

Full press release: https://www.swbno.org/PressReleases/Details/4783

News alert: Saltwater moving up the Mississippi River has not reached Orleans Parish. Read more
Updated 9/25/2023 4:39:50 PM

Tap water is safe for all uses. In partnership with local, regional, and federal partners, we will keep our customers updated. In the meantime, we encourage customers to text NOLAREADY to 77295 to sign up for updates.

Visit our Saltwater Intrusion Update webpage: https://www.swbno.org/Notices/SaltwaterWedgeUpdates

More from the State and neighboring parishes: https://gohsep.la.gov/emergency/Saltwater

SWBNO's Latest Press Release: https://www.swbno.org/PressReleases/Details/4779
Recommendations for Boil-Water Advisories
A boil-water advisory is a public health announcement that the public should boil tap water before drinking it. This document, which will be permanently housed on the Water Facts page, contains information and recommendations for use during boil-water advisories.
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Sewerage and Water Board of New Orleans