This page is scheduled to be updated to our new layout shortly. We appreciate your patience and understanding as we work hard to bring you a better online experience.
Sewerage and Water Board of New Orleans
Our mission is to provide safe drinking water to everyone in New Orleans; to remove waste water for safe return to the environment; to drain away storm water; to provide water for fire protection; to provide information about products and services; and to do all of this continuously at a reasonable cost to the community.
Have a question about your account?
Call (504) 529-2837 M-F, 7AM-7PM
or click here to email us.
Report water and sewer leaks
Call (504) 529-2837 anytime, 24/7
or click here to report it online.
NOLA Ready Are You NOLA Ready?
Sign Up for Emergency Alerts
0 then Response.Write("alert_sq_r") elseif InStr(rsAlert("Description"), "[yellow]") > 0 then Response.Write("alert_sq_y") elseif InStr(rsAlert("Description"), "[green]") > 0 then Response.Write("alert_sq_g") elseif InStr(rsAlert("Description"), "[gray]") > 0 then Response.Write("alert_sq_gy") end if %>">
Customer Online Account Experiencing technical issues
Updated 6/30/2025 4:16:25 PM

We are currently experiencing some technical issues with our Online Account Tool.  Users may get logged out of their account or receive error messages when viewing their bill.  The team is actively investigating the issue and working towards a resolution. These errors do not have any impact on a customer’s bill or on auto-pay.  Thank you for your patience and understanding as we work to restore full functionality of the Online Account Tool.

0 then Response.Write("alert_sq_r") elseif InStr(rsAlert("Description"), "[yellow]") > 0 then Response.Write("alert_sq_y") elseif InStr(rsAlert("Description"), "[green]") > 0 then Response.Write("alert_sq_g") elseif InStr(rsAlert("Description"), "[gray]") > 0 then Response.Write("alert_sq_gy") end if %>">
Precautionary Boil Water Advisory Lifted for Limited Portion of Uptown New Orleans
Updated 6/30/2025 2:36:18 PM
0 then Response.Write("alert_sq_r") elseif InStr(rsAlert("Description"), "[yellow]") > 0 then Response.Write("alert_sq_y") elseif InStr(rsAlert("Description"), "[green]") > 0 then Response.Write("alert_sq_g") elseif InStr(rsAlert("Description"), "[gray]") > 0 then Response.Write("alert_sq_gy") end if %>">
SWBNO Announces Board of Directors Council District E Vacancy
Updated 6/30/2025 11:29:43 AM

The Sewerage and Water Board of New Orleans (SWBNO) is accepting applications for a citizen member seat on its Board of Directors.

  • Council District E Representative (vacancy effective May 21, 2025)

Applicants must:

  • Be a registered voter in Orleans Parish.
  • Have been a resident of Orleans Parish for two years prior to their appointment.
    • Applicants for the Council District vacancy must reside in the City Council District for which he or she applied.
  • Have experience in either architecture, environmental quality, finance, accounting, business administration, engineering, law, public health, urban planning, facilities management, public administration, science, construction, business management, community or consumer advocacy, or other pertinent disciplines.

Interested parties are encouraged to learn more and apply at:  https://www.swbno.org/Notices/VacancyDistrictE

Recommendations for Boil-Water Advisories
A boil-water advisory is a public health announcement that the public should boil tap water before drinking it. This document, which will be permanently housed on the Water Facts page, contains information and recommendations for use during boil-water advisories.
Recent Press Releases Subscribe to RSS Feed Upcoming Meetings Subscribe to RSS Feed
JUL
8
Governance Committee
9:00 AM
JUL
8
Pension Committee
9:45 AM
JUL
9
Finance and Administration ...
9:00 AM