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Sewerage and Water Board of New Orleans
Our mission is to provide safe drinking water to everyone in New Orleans; to remove waste water for safe return to the environment; to drain away storm water; to provide water for fire protection; to provide information about products and services; and to do all of this continuously at a reasonable cost to the community.
Have a question about your account?
Call (504) 529-2837 M-F, 7AM-7PM
or click here to email us.
Report water and sewer leaks
Call (504) 529-2837 anytime, 24/7
or click here to report it online.
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Now Open for Wednesday Appointments: Satellite SWBNO Customer Service at Sanchez Center
Updated 10/14/2020 12:59:59 PM

Sewerage and Water Board of New Orleans (SWBNO) customers now have another option when it comes to meeting customer service representatives in person.

SWBNO will be present at the Sanchez Center, 1616 Caffin Avenue, on Wednesdays from 8:30 a.m. - 4:00 p.m.

We are currently accepting customers by appointment only. 

To schedule an appointment, customers can click here or call (504) 52-WATER.

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Board of Trustees
8:30 AM - View Agenda
Operations Committee
9:00 AM
Customer Advisory Committee
1:00 PM - View Agenda