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Sewerage and Water Board of New Orleans
Our mission is to provide safe drinking water to everyone in New Orleans; to remove waste water for safe return to the environment; to drain away storm water; to provide water for fire protection; to provide information about products and services; and to do all of this continuously at a reasonable cost to the community.
Have a question about your account?
Call (504) 529-2837 M-F, 7AM-7PM
or click here to email us.
Report water and sewer leaks
Call (504) 529-2837 anytime, 24/7
or click here to report it online.
NOLA Ready Are You NOLA Ready?
Sign Up for Emergency Alerts
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Closed Thursday, July 17th due to inclement weather anticipated from Invest 93L
Updated 7/16/2025 6:42:54 PM

Our offices are closed tomorrow, Thursday, July 17th due to inclement weather anticipated from Invest 93L.

Our emergency line is always available if you need to report leaks or other water-related emergencies – call 504-52-WATER, choose your language, and press 1.

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Proud to Provide High Quality Drinking Water
Updated 7/2/2025 1:12:53 PM

We're pleased to share our latest drinking water quality report! The report shows SWBNO continues to provide quality drinking water to New Orleans according to federal and state water quality standards.

Learn More

Recommendations for Boil-Water Advisories
A boil-water advisory is a public health announcement that the public should boil tap water before drinking it. This document, which will be permanently housed on the Water Facts page, contains information and recommendations for use during boil-water advisories.
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