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Sewerage and Water Board of New Orleans
Our mission is to provide safe drinking water to everyone in New Orleans; to remove waste water for safe return to the environment; to drain away storm water; to provide water for fire protection; to provide information about products and services; and to do all of this continuously at a reasonable cost to the community.
Have a question about your account?
Call (504) 529-2837 M-F, 7AM-7PM
or click here to email us.
Report water and sewer leaks
Call (504) 529-2837 anytime, 24/7
or click here to report it online.
NOLA Ready Are You NOLA Ready?
Sign Up for Emergency Alerts
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SWBNO Offices Closed for the Fourth of July
Updated 7/3/2025 10:21:08 AM

Our offices are closed tomorrow for the Fourth of July.

Our emergency line is always available if you need to report leaks or other water-related emergencies – call 504-52-WATER, choose your language, and press 1.

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Proud to Provide High Quality Drinking Water
Updated 7/2/2025 1:12:53 PM

We're pleased to share our latest drinking water quality report! The report shows SWBNO continues to provide quality drinking water to New Orleans according to federal and state water quality standards.

Learn More

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Customer Online Account Experiencing technical issues
Updated 7/2/2025 1:04:39 PM

We are currently experiencing some technical issues with our Online Account Tool.  Users may get logged out of their account or receive error messages when viewing their bill.  The team is actively investigating the issue and working towards a resolution. These errors do not have any impact on a customer’s bill or on auto-pay.  Thank you for your patience and understanding as we work to restore full functionality of the Online Account Tool.

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Finance and Administration ...
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