The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH) has issued a precautionary boil water advisory (BWA) for a limited portion of Uptown New Orleans, which includes:

• S. Claiborne Ave from Calhoun St. to Robert St.
• Robert St. from S. Claiborne Ave. to River 
• Mississippi River from Robert St. to Exposition Blvd
• Exposition Blvd. from River to St. Charles Ave.
• St Charles Ave from Exposition to Calhoun
• Calhoun St from St. Charles to S. Claiborne Ave.

*Note, this advisory does not include Loyola University or Tulane University

A map of the area currently under a precautionary boil water advisory is here.

Water pressures in this area fell below 20 pounds per square inch (psi) due to the failure of a 30 inch water main valve. Sewerage and Water Board of New Orleans crews are onsite, and repairs are underway.  SWBNO will notify residents when testing has begun.

Crews did a temporary emergency repair tonight by capping the water valve. Starting this weekend into next week crews will begin permanent repairs. Customers will be notified of an outage ahead of time, but we anticipate this will only be customers along S. Claiborne Ave.

Residents in the affected areas are advised to use bottled or boiled tap water to drink, cook, clean food or brush teeth until further notice. Residents with compromised immune systems should also use safe water to wash hands, shower or bathe. 

SWBNO, in partnership with the Louisiana Department of Health (LDH), issues boil water advisories out of an abundance of caution for areas where water pressure drops below 20 psi.

We agree with the recommendations of LDH that it is prudent to issue these advisories out of an abundance of caution. The concern is that a pressure drop inside a water pipe could allow bacteriological contaminants to enter.

Continue to prevent the spread of COVID-19 during a boil water advisory by washing your hands often with boiled or bottled water.

Healthy adults should take the following precautions:

• Washing hands: Use soap and tap water, dry hands, then apply hand sanitizer; the safest option is to wash with bottled or boiled water.    
• Showering or bathing: Be careful not to swallow any water. Infants, young children and disabled persons should be supervised to ensure water is not ingested. Residents with open wounds, chronic illness or weakened immune systems should use boiled or bottled water to bathe until the advisory is lifted.

SWBNO will notify residents when the boil water advisory is canceled. If you have any questions, please call 504-52-WATER (504-529-2837).

INSTRUCTIONS FOR BOILING WATER

Bring water to a rolling boil in a clean container for a full minute. If the water has a flat taste afterward, shake it in a bottle or pour it from one container to another.

Please review general and LDH recommendations for managing a boil water advisory at ready.nola.gov/plan/boil-water

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